"        Managed Infrastructure Solutions (Fiber Optics and Network Cabling Including Wireless Connectivity)
"        Hardware & Software Sales
"        Managed ADSL, Domain, Email & Database Hosting Solutions - Onsite & Offsite
"        Managed Onsite Support Maintenance Solutions
"        Web Development & Customised Programming and Software Development
"        Managed VPN Disaster Recovery & Hosted Cloud Solutions



Managed Infrastructure Solutions
Every organisation relies on strong and robust network infrastructure, whether it is wired or wireless Coalition ICT provides you the customer, with robust, available and scalable infrastructure solution. Krone certified engineers will design, plan and implement and certify your organisation to world cabling standards. Coalition ICT specializes in:

Fiber Optics
Cat 5/6
Gigabit
Security Camera systems (View from anywhere in the world)
Switching
Routing
Configuration

With a vast information background Coalition ICT will tailor the solutions based on the above platforms just for you. 


Managed Hardware & Software Solutions
Having partnered in the industry with some of the biggest Distributors in Africa, Coalition ICT has the credential of supplying some of the award winning industry brands carrying service and support behind all products supplied, including recently offering money back guarantees as well. All of our engineers are trained to deploy and implement and configure all makes of HP, Dell, servers. So if you are looking for the right, desktop, Laptop or even a fancy mouse rest assured one of our friendly sales consultants will tailor a desktop or server solution to suit your needs.

Managed Hosting Solutions
Coalition ICT servers are based at Internet Solutions & Neotel data centres. Having a strong link and partner programme with IS, we have managed to maintain an uptime of 99% in the past 2 years We offer the following hosting solutions all new and existing clientele, All services are managed by IT engineers based onsite and available 24/7 as you know service is second to none these days.

"        ADSL Bandwidth
"        Website Development, Hosting, maintenance including Domain Registrations
"        Offsite Server, Document, & Database Hosting
"        Email Hosting Solutions


Managed Onsite & Offsite ICT SLA Support Solutions
A client that values company information is a client that we value. Many clients lose information or have been paying high prices for general and high level ICT support services. This is where Coalition ICT steps in and cuts out company expenditure by providing cost effective support services with highly trained contractors and resources. We aim to meet customer satisfaction and meet customer service levels and even exceed them. All of our offerings around support follow the standard of a service level agreement (SLA). This is basically a formal agreement between our valued client and CICT defining service goals and prerequisites to meet them. All SLA`s are very flexible and change to suite the different customer needs

  • Onsite Support
  • Remote Support
  • Telephonic Support


Managed Disaster Recovery & Cloud Hosted Solutions
CICT Disaster recovery and business continuity are part of the job description you hope you never need to put into action. Realistically, you know something is bound to go wrong sooner or later. Big time. Without a thorough disaster recovery and business continuity plan in place, a fire, tornado, hurricane, flood-even a man-made disaster like a severed cable knocking your company offline can result in a costly disruption to your business. That's why you want Coalition Hosted Solutions on your side.
We're disaster recovery and business continuity planning experts. We custom design strategic business continuity and disaster recovery plans that meet the full range of governance, risk, and compliance requirements in the process. We also have the facilities including multiple SSAE 16, SOC 1 Type II compliant data centers so that you can implement your plans.
From co-locating your data to our new Disaster Recovery as a Service (DRaaS) offering, we use the latest and best technologies to protect your data:
"        We provide a menu of replication options that allow you to continually replicate critical servers (whether physical or virtual) into our cloud environment, leveraging host-based replication or storage-based replication for EMC and NetApp customers
"        We pre-build the entire virtual recovery environment in our cloud data centers, including private network connectivity, security and per-server failover plans linked to a continuously updated replica of each of your servers
"        Our expert staff provides fully managed recovery of your servers, configuring them to run within our cloud environment until you can restore operations at your primary data center
We'll even set up workspaces if you can't get to your office (Hotdesking). We'll help you minimize your downtime and get you back in business quickly, because that's what it's all about.
That's why so many businesses trust Coalition ICT for comprehensive disaster recovery and business continuity solutions. We know that data is truly your company's lifeblood; we know that when you need it, you need it right away. It's our mission at Coalition to make sure you have it when things are running smoothly especially when they're not.

 
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ICT Project Management

Your objectives are our business

When managing a project our clear aim is to make best use of time, give high quality of service and ensure you achieve a long term return on your investment.Having examined your critical business challenges and agreed a strategic framework, our priority is to deliver a project which reflects your objectives. It will be precise in its implementation, mitigating risks while taking account of relevant sensitivities. We take a logical approach using pre-defined and agreed steps in every phase of the implementation. These are mandatory to ensure that all stages of the project are completed to the required standards.There is a timeframe for completion and the whole implementation is co-ordinated by the project manager who takes end-to-end responsibility, from planning, migration and integration through to issue resolution and preparation of progress reports. Our fully accredited project team are recognised decision makers. They deliver the ICT changes and manage the project so that the business benefits materialise as soon as possible. Working with them are high calibre people to help ensure every phase of the programme is completed to the standards you expect, on time and to budget.Every implementation is overseen by an executive project manager with over 10 years’ experience of delivering complex problems. The result is controlled delivery of a project to industry recognised standards. As each stage goes live the customer will have reaped the benefit of the investment and be ready to benefit from ongoing service management.